Features

Current features of the SMDR+ software

Below is a listing of current SMDR+ features:

Use of current MySQL database server
SMDR+ uses the MySQL server you already have running on your network, be it locally on the machine you wish to use or remotely accross your LAN.

Export to detected Microsoft Office and other applications
SMDR+ Reports automatically detects if you have Microsoft Office 2000, 2003 or 2007 installed and allows you to export call data to it for additional analysis. There is also support for OpenOffice.org 2.0 and 3.0! More applications are being added with each update!

Easy to design, custom reports
Report design is a simple as ticking a few boxes. The custom reports interface contains every option available to quickly design reports you need, when you need them.

Automatically fill in area/provider names
SMDR+ Reports will automatically try and retrieve the appropriate area name/provider for the area code found in the report (UK only)

Network capable reporting software
SMDR+ Reports can be run from any workstation that has local network access to the SMDR+ server, allowing key business employees access to call logs when they require it.

Detailed security access
SMDR+ contains a detailed login and access system giving administrators complete control on which functions and data each user can see and use. Users can be grouped as well as being given individual access.

Scheduled Email Reports
SMDR+ can run scheduled reports and place them either as a file in a location of your choice or emailed to you.

Flexible PBX Support
SMDR+ can support a number of different PBX's thanks to it's Custom Mappings feature. This allows practically any telephone system to be used with SMDR+ as the user can match outgoing data into a format SMDR+ recognises.

Listen & 3rd Party Database Collection
SMDR+ supports 'listen' collection of SMDR data, used by Avaya and other PBX systems. Also it can connect to a database set on another server (such as an Asterisk PBX) and collect call data from that!